Symptom
- A Preferred Name and Preferred Last Name have been implemented for users in Employee Central. These fields are displayed correctly in most parts of the system.
- However, for fields as EMPLOYEE type, the Preferred Name is displayed correctly on the right side in the Job Information Change portlet, but not in the Change History.
- In the Change History, the Legal Name is displayed instead of the Preferred Name.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HCM
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions
Keywords
INC12135090, ECT-252552, EMPLOYEE type, Preferred Name, Legal Name, First Name, Job Information Change History, left panel, right panel, Manager field, employee central, employee profile, successfactors, SF, EC, EP , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-JOB , Job Information , Known Error
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