3591705 - Preferred Name not Displayed in Job Information Change History - Employee Central

• A Preferred Name and Preferred Last Name have been implemented for users in Employee Central. These fields are displayed correctly in most parts of the system.
• However, for fields as EMPLOYEE type, the Preferred Name is displayed correctly on the right side in the Job Information Change portlet, but not in the Change History.
• In the Change History, the Legal Name is displayed instead of the Preferred Name.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Employee Central
• SAP SuccessFactors HCM

1. Make sure you have a field as EMPLOYEE type, and you are using Preferred Name field
2. Navigate to a profile in which you'll change the EMPLOYEE type field from Job Information for an employee with Preferred Name different from First Name
3. You'll see that the value is displayed correctly as per the Preferred Name Format on the right side, but in the Change History (on the left side), it still shows the Legal Name.

See screenshot below:

This behavior has been classified as known-issue which will require code correction.

The fix deployment has been planned to happen in 2H 2025 Release via Reference Number: ECT-252552.

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INC12135090, ECT-252552, EMPLOYEE type, Preferred Name, Legal Name, First Name, Job Information Change History, left panel, right panel, Manager field, employee central, employee profile, successfactors, SF, EC, EP , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-JOB , Job Information , Known Error

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions