Symptom
The triggers, "Career Site Email Notification" OR "One-Time Password for External Candidate Account Creation" do not send emails for the candidate profiles created via Odata API.
Environment
SAP SuccessFactors Recruiting Management
Cause
This is an expected behavior, both "Career Site Email Notification" and "One-Time Password for External Candidate Account Creation" are only sent to candidates that are created via the UI on the external career site. If a candidate profile is created via Odata API, these emails are not sent to those candidates.
Resolution
If you have specific use case where this functionality is needed, please consider creating an enhancement request and this could be taken into future consideration by our Product Management team given there is sufficient demand from other customers.
If the both triggers are disabled, candidate profiles created via OData API are created immediately without the need to verify the email address.
As workaround, please consider manually sending emails to candidates who are created via OData API or during the application process, please consider using "invite to apply" email notification or a status triggered email.
See Also
11 - Would you like to shape & influence future releases of SAP Products?
Keywords
candidate, profile, emails, trigger, Odata, API, password, one-time, career, site, notifications, phenom , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem