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SAP Knowledge Base Article - PreviewSymptom
After copying standard type like SMIN,S1DM to custom transaction type ZMIN,Z1DM for a new business role, the custom transaction type does not appear after attempting to create an incident/defect within the new business role.
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Environment
Service Desk / Incident Management
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
ZMIN,Z1DM, Custom transaction type, Custom business role, defect creation, dno_cust04, channel setting, Generic Outbound Plug mappings, navigation bar, pop-up , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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