SAP Knowledge Base Article - Public

3591754 - Supplier Invoice ABC Has Status Posted instead of Paid Although There Is a Clearing Completed For It

Symptom

Supplier Invoice ABC has status: Posted instead of Paid, although there is a Clearing DEF which is in Completed status. Also, when checking on the Supplier GHI Account Monitor, Supplier Invoice ABC is shown as "Cleared".

(ABC represents Supplier Invoice ID, DEF the Clearing ID and GHI the Supplier ID)

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Payables work center.
  2. Open Supplier Accounts view.
  3. Search for Supplier GHI and click on View.
  4. It is noted that Supplier Invoice ABC is no longer an Open item, it is shown as Cleared.

Cause

Supplier Invoice ABC is showing as Posted because it hasn't actually been cleared, it was reposted to another Supplier JKL.

By opening Clearing DEF visible in the Document Flow of Supplier Invoice ABC, Reposting: DEF is shown.

This Repost Open Items action triggers these changes in the UI:

  • In GHI Supplier Account Monitor the Invoice is shown as cleared by document DEF.
  • In JKL Supplier Account Monitor, it is an Open item that needs to be cleared.

That is why Supplier Invoice ABC is still showing status Posted. It needs to be cleared in Supplier Account JKL. Once this is done the status will change to Paid.

(JKL represents the Supplier for which the Invoice was reposted)

Resolution

This is the expected system behavior.

Keywords

invoice, posted, paid, clearing, supplier, repost , KBA , SRD-FIN-ACP , Payables , How To

Product

SAP Business ByDesign all versions