SAP Knowledge Base Article - Public

3591765 - Latest Form Experience - Comments not saved

Symptom

In the Latest Experience of Performance Forms, when adding item comments, they remain unchanged while switching items until save the form.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. In the Latest Form Experience
  2. Open a competency item to update the rating and add comments.
  3. Switch to another item and switch back.
  4. The ratings and comments of the previous item remain unchanged until the autosave is completed.
  5. During this time, any change of the comment item may lost because the update content will override it when auto save is completed.

Resolution

This is a known scenario and under investigation by our Development team. 

See Also

3585684 - SAP SuccessFactors Performance Management - Latest Form Experience - Known issues 1H2025 

Keywords

KI2505, Comment, unsaved, not saved, missing comment, rating, item comment, item rating, form not saved, performance form, form, latest form experience, comment lost, PMU-24354 , KBA , LOD-SF-PM-FRM , Forms & Templates , Known Error

Product

SAP SuccessFactors Performance & Goals all versions