SAP Knowledge Base Article - Public

3591800 - SFTP connection failed in Change Audit Reports schedule

Symptom

  • When attempting to configure Change Audit Reports recurring and entering SFTP details, connection is failed during connection test
  • Error "The SFTP connection failed" is displayed during the connection test in Change Audit Reports but SFTP is accessible with same credentials
  • SFTP connection is failed during connection test, entering proper credentials

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to "Change Audit Reports" -> "Create Configuration Data Report"
  2. Configure a report to be sent to the SFTP
  3. Test the connection
  4. Observe the error message: The SFTP connection failed

Cause

The issue is due to a bug in the system which is currently under investigation by the Engineering team.

Resolution

The Engineering team has identified the cause and is working on a fix planned to be delivered as part of the b2505 Release, on April 14, 2025.

This KBA will be updated if there are any further developments or changes to this plan.

See Also

3533397 - Remove Compliance Card from Homepage of Hired Employees - Onboarding

3554375 - "The SFTP connection failed" error occurs when scheduling Change Audit Report

Keywords

Change Audit Reports, SFTP, connection failed, connection error SFTP, The SFTP connection failed, scheduled audit report, SFPLS-41005 , KBA , LOD-SF-PLT-CHA , Change Audit , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Recruiting all versions