3591832 - DirectResponsibility Outbound Webservice Message Sent for Every Account Team Update In C4C System

In the C4C Web Service Message Monitoring, an outbound message "BusinessPartnerDirectResponsibilityReplicationSelfInitiatedOut" can be seen for each account team update that is sent from C4C to an external system. This was not intended, as the Communication Arrangement service "Replicate Business Partner Direct Responsibility to SAP Business Suite" is inactive.

• SAP Cloud for Customer
• SAP CRM

The service "Replicate Business Partner Direct Responsibility to SAP Business Suite" was replaced by service "Replicate Business Partner Account Team to SAP Business Suite".

The deprecated Replicate Business Partner Direct Responsibility to SAP Business Suite is inactive, but the service "Replicate Business Partner Account Team to SAP Business Suite" is still active.

Both services use the same internal interface, "BusinessPartnerDirectResponsibilityReplicationSelfInitiatedOut".

In order to fix the issue, please also deactivate the service 'Replicate Business Partner Account Team to SAP Business Suite'  under 'Business Partner Replication to SAP Business Suite' Communication Arrangement. 

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