3591854 - From Template Selection Rule Does Not Work When Using Character "*" in the Rule Settings

You created a form template selection rule in the system by using "*" character in a particular settings field. For examples, in the Seller/Invoicing Unit, you filled 1*. You wanted to apply the rule when the seller ID is starting with 1. But this rule does not work.

SAP Business ByDesign

1. Go to the Application and User Management - Form Template Selection view.
2. Select the rule for customer invoice.
3. Select the rule ABC where seller=1*.
4. Go to the Customer Invoicing work center.
5. Go to the Invoice Requests view.
6. Select an invoice request where seller is 123.
7. Go to Edit Output Settings, you find the template determined is not from the rule you expected.

ABC represents the ID of the form template selection rule.

123 represents the seller ID which is starting with 1.

1* is not a valid input/value for the for template rules. Hence the rule does not work when determining form for customer invoice documents.

You need to select the value which is available in the value help.

form template selection; special character * is not supported.  , KBA , SRD-CRM-INV , Customer Invoicing , Problem