SAP Knowledge Base Article - Public

3591868 - Missing Mentee information in Mentoring Program Table Report

Symptom

When reporting on mentoring data on table reports, mentee columns are returning blank/empty for one or some users.

Environment

SAP SuccessFactors Mentoring

Cause

When a mentee has a pre-selected mentor who later is deleted from the program, the system automatically excludes that mentee from reports. However, the mentee remains visible in the program's "Mentees" column.

Resolution

This is the current system behavior, and occurs when:

  • A mentee has an unpaired assigned mentor (mentor is deleted from program);
  • A mentee was previously matched, then unpaired due to mentor deletion.

If the mentor relationship is only "ended" (not deleted from the program), the mentee data shows normally in reports.

Keywords

MEN, Mentoring, mentee, blank, empty, missing info, no results, not returning, unpaired, deleted from program , KBA , LOD-SF-MEN-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors Succession & Development all versions