Symptom
- A business rule is assigned to "Rule for Electronic Signature on Offer Letter" so that application will move to certain status when candidate accepts the Offer Letter with Electronic Signature (DocuSign)
- The status email notification is enabled and sends an email to the candidate when application is moved to that status by the rule
- When candidate accepts the offer letter, application is moved to a status and status email notification is sent twice
Read more...
Environment
SAP SuccessFactors Recruiting Management
Product
SAP SuccessFactors Recruiting all versions
Keywords
Duplicate emails, Recruiting Emails and Notifications, Offer Accepted Statuses, Business Rule, Online Offers, eSignature , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.