SAP Knowledge Base Article - Preview

3591915 - Unable to Delete Social Identity from User's Profile in SAP Customer Data Cloud

Symptom

  • An issue arises when attempting to delete a social identity from a user's profile in SAP Customer Data Cloud.
  • The social identity remains visible in the user's profile despite the successful execution of the API call for deletion.
  • The API call used for deletion is: socialize.removeConnection.


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Environment

  • SAP Customer Data Cloud
  • Customer Identity
  • REST API

Product

SAP Customer Data Cloud all versions

Keywords

SAP Customer Data Cloud, social identity, user profile, delete, API call, socialize.removeConnection, audit log, error message, compliance, access tokens, dummy credentials. , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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