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3592186 - Windows AD manual login fails with "Account information not recognized" error

Symptom

  • Windows AD manual logs fails.
  • Error- Account information not recognized: Enterprise authentication could not log you ion. Please make sure your logon information is correct(FWM 00008)
  • Tomcat logs shows-
    GSSException Defective token detected (Mechanism level: AP_REP token id does not match!)
    LoginContext failed. Failure unspecified at GSS-API level (Mechanism level: com.dstc.security.kerberos.KerberosError: Message stream modified


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Environment

SAP BusinessObjects Business Intelligence platform 4.x

Keywords

Windows AD, Manual login, FWM 00008, Account tab, encryption , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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