Symptom
In data retention management , Error while attempting to clear forms that had already been deleted
Data purge Process failed for purge object type = ****** . Please check for any data inconsistency in your system or contact customer support.
Environment
- SAP SuccessFactors 360 Multi-rater
- SAP Successfactors Performance Management
Reproducing the Issue
- Login to Instance
- Navigate to Purge Request Monitor
- Click on Purge Progress & Results
- Click on View Results you can see status as Completed with errors
- Job throws below error,
- Click on View Results you can see status as Completed with errors
Data purge Process failed for purge object type = ****** . Please check for any data inconsistency in your system or contact customer support
Cause
This is Known Issue. Issue is occurred from other modules.
Resolution
This is a known issue and will be delivered as part of 2505 Preview: April 14 | Production: May 16-18
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
Data retention management , Purge , Purge monitor , 360 , form , Performance management , Request Monitor , Purge Progress , Results , View Results , Completed , Data purge , failed , purge object , data , error , KI2411, 2505 , MTR-9715 , KBA , LOD-SF-MTR-ADM , Admin Center, RBP, Permissions and Settings , Known Error