Symptom
Update of Job Application Status Event not triggering when moving candidates to In Progress status by using 'Add to Requisition'.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Move the candidate via Action > 'Add to Requisition'.
- Observe that the event - Update of Job Application Status does not trigger in Execution Manager Dashboard.
- Move a candidate from Forwarded status to any status in the pipeline via drag and drop.
- Observe that the integration job is triggered.
Cause
System Limitation. Intelligent Services Job on Update of Job Application Status Change does not work when using 'Add to Requisition' action.
Resolution
Intelligent Services Job on Update of Job Application Status Change only works on 5 actions when moving candidates to different In Progress statuses below.
- Select a candidate > Action > Move Candidate
- Take Action > Move Candidate
- "Move candidate" button on the bottom part of the Application
- Changing Status field
- Drag and Drop the Candidate
If you wish for the feature Intelligent Services Job on Update of Job Application Status Event to be triggered when using 'Add to Requisition' action, please submit an enhancement request as documented on the KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.
See Also
2775469 - Intelligent Services Job on Job Application Creation - Recruiting Management
Keywords
Update of Job Application Status, Event not triggering, Forwarded status, Integration job, Drag and drop, ISC Job. , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem