SAP Knowledge Base Article - Public

3592379 - EC Sales List Run Error: 'Error while processing document ABC of type Customer Invoice with event EU Intra-Community Supply of Goods and rate Zero'

Symptom

EC Sales List Run finished with the error message:

"Error while processing document ABC of type Customer Invoice with event EU Intra-Community Supply of Goods and rate Zero"

ABC means the Customer Invoice ID.

This KBA is valid for:

Country of Tax Authority: ES - Spain

Tax Return Type: 8 - Modelo 349

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go to the Tax Management work center.
  2. Go to the Periodic Tasks -> EC Sales List Runs view.
  3. Find Run ID XXX (XXX represents the EC Sales List Run ID).
  4. Open its log ID which finished in error (Overall Status in red). 
  5. Move to the Results tab and notice the error:

"Error while processing document ABC of type Customer Invoice with event EU Intra-Community Supply of Goods and rate Zero"

Remark:

two additional error messages might also be displayed:

"Data invalid"

"Tax return creation failed"

Cause

The Customer Invoice ABC is using Tax Code 400 - EU Intra-Community Supply of Goods. The usage of this tax code requires that at least one Non-Spanish VAT Number is maintained in the respective customer master data of the customer of invoice ABC. 

Resolution

Maintain a Non-Spanish VAT Number in the customer master data by following the steps below:

  1. Go to the Account Management work center.
  2. Go to the Accounts view.
  3. Search for the respective Account ID.
  4. Click Edit -> Financial Data.
  5. Go to the Tax Data tab.
  6. Under Tax Numbers section, click Add Row.
  7. Select a country other than Spain and enter a VAT Registration Number.
  8. Save your changes.

After that, re-execute the EC Sales List Run and this time the tax return(s) should be successfully created.

Keywords

EC Sales List Run; Modelo 349; ES - Spain; VAT Registration Number; Non-Spanish; 400 - EU Intra-Community Supply of Goods , KBA , SRD-FIN-GLO-TAX , GLO - Tax Declaration , How To

Product

SAP Business ByDesign all versions