Symptom
EC Sales List Run finished with the error message:
"Error while processing document ABC of type Customer Invoice with event EU Intra-Community Supply of Goods and rate Zero"
ABC means the Customer Invoice ID.
This KBA is valid for:
Country of Tax Authority: ES - Spain
Tax Return Type: 8 - Modelo 349
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Tax Management work center.
- Go to the Periodic Tasks -> EC Sales List Runs view.
- Find Run ID XXX (XXX represents the EC Sales List Run ID).
- Open its log ID which finished in error (Overall Status in red).
- Move to the Results tab and notice the error:
"Error while processing document ABC of type Customer Invoice with event EU Intra-Community Supply of Goods and rate Zero"
Remark:
two additional error messages might also be displayed:
"Data invalid"
"Tax return creation failed"
Cause
The Customer Invoice ABC is using Tax Code 400 - EU Intra-Community Supply of Goods. The usage of this tax code requires that at least one Non-Spanish VAT Number is maintained in the respective customer master data of the customer of invoice ABC.
Resolution
Maintain a Non-Spanish VAT Number in the customer master data by following the steps below:
-
Go to the Account Management work center.
- Go to the Accounts view.
- Search for the respective Account ID.
- Click Edit -> Financial Data.
- Go to the Tax Data tab.
- Under Tax Numbers section, click Add Row.
- Select a country other than Spain and enter a VAT Registration Number.
- Save your changes.
After that, re-execute the EC Sales List Run and this time the tax return(s) should be successfully created.
Keywords
EC Sales List Run; Modelo 349; ES - Spain; VAT Registration Number; Non-Spanish; 400 - EU Intra-Community Supply of Goods , KBA , SRD-FIN-GLO-TAX , GLO - Tax Declaration , How To