SAP Knowledge Base Article - Preview

3592404 - Channel Engagement node does not allow filtering by different reply-to addresses

Symptom

When designing an automation program with the Channel Engagement node with "Replied to an Email" trigger event, it is noticed that the only filters available with the subsequent decision node are "Event Time" and "Reply Category".


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Environment

SAP Emarsys

Product

SAP Emarsys 1.0

Keywords

channel engagement, automation, program, campaign, email message, e-mail, e mail, email, reply, reply management, auto reply, automatic reply, no reply, no-reply , KBA , CEC-EMA-AUT , Automation , Problem

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