SAP Knowledge Base Article - Public

3592434 - Error "Remove the contract account, because payer &1 is inactive for FI-CA" occurring when adding a contract account in a solution order - SAP S/4HANA Cloud Public Edition

Symptom

When adding a contract account to a solution order, the error displays: "Remove the contract account, because payer &1 is inactive for FI-CA".

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Environment

SAP S/4HANA Cloud Public Edition

Cause

To use the contract account in a solution order, FICA needs to be activated in both the SAP S/4HANA Cloud Public Edition and the Subscription Billing system. In the SAP S/4HANA Cloud Public Edition, it is configured on business partners. In the Subscription Billing system, it is configured on the product subscription profile. 

Resolution

To use the contract account, the "Accounting Group" for the business partner should be set as FICA to enable it in the SAP S/4HANA Cloud Public Edition. 

Keywords

Solution Order, Contract Account, Payer, Business Partner, FI-CA, Accounting Group, FICA, Subscription Billing, Subscription Profile, CRMS4_CA, 006, CRMS4_CA006 , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , CRM-S4-BTX-2CL , S4CRM: Business Transaction Framework (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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