Symptom
When adding a contract account to a solution order, the error displays: "Remove the contract account, because payer &1 is inactive for FI-CA".
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Environment
SAP S/4HANA Cloud Public Edition
Cause
To use the contract account in a solution order, FICA needs to be activated in both the SAP S/4HANA Cloud Public Edition and the Subscription Billing system. In the SAP S/4HANA Cloud Public Edition, it is configured on business partners. In the Subscription Billing system, it is configured on the product subscription profile.
Resolution
To use the contract account, the "Accounting Group" for the business partner should be set as FICA to enable it in the SAP S/4HANA Cloud Public Edition.
Keywords
Solution Order, Contract Account, Payer, Business Partner, FI-CA, Accounting Group, FICA, Subscription Billing, Subscription Profile, CRMS4_CA, 006, CRMS4_CA006 , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , CRM-S4-BTX-2CL , S4CRM: Business Transaction Framework (Public Cloud) , Problem
Product
Attachments
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