SAP Knowledge Base Article - Public

3592484 - Personal data change audit report completed with time out error - SuccessFactors HCM Core 2411

Symptom

Personal data change audit report completed with error.

Admin re-run change audit report but still completed with error.

Environment

SuccessFactors HCM Core 2411

SuccessFactors HCM Core 2505

Reproducing the Issue

  1. Go to Change Audit Report and select Create Personal Data Report and Person Search.
  2. Select Changed by User and select users.
  3. Select Learning module and Learning Administrator Module and define a Time Range to submit report.
  4. Go to Access Report tab then find this report complete with error.

Cause

This is a known performance issue of ChangedBy report.

Resolution

The issue has been identified and a fix will be implemented in the 2511 Release. Date of the release period: 

  • Preview:  Oct 13 2025 
  • Production: Nov 14-16 2025

See Also

Customer Community Product Release and Road Map Information page

Keywords

KI2411,change audit report,LMS,learning,time out,change audit report fail,KI2505 , KBA , LOD-SF-PLT-CHA , Change Audit , Known Error

Product

SAP SuccessFactors HCM Core 2411