Symptom
After 1H 2025, if you changed you the local time in your device (for example, PC), and then clock your time via the Clock My Time quick action card from Homepage, the actual punch time will still be saved based on the server time as documented in WNV Time Recording Based on Server Time and not Device Time .
However, it shows wrong since time for your last punch.
In below example, the actual punch time is recorded as 4:32PM for the Clock In based on the server time, even though the local time on the device has been moved to 3 hours in future as 19:32.
But the popup wrongly shows the Clock In as punched in 2h 59min ago, while it was just punched 1 min ago.
This happens only with Web version.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Time Tracking
Reproducing the Issue
- Change the local time on your PC device to a wrong time.
- Log on SF web version and quick Clock My Time quick action card from Homepage.
- Record a time event. Then you will notice a wrong since time shown for the clock time you just punched.
Cause
This is a known situation.
Resolution
This is a known situation which would be improved by the SOFIA upgrade for HomePage UI, which upgrade time is not yet confirmed.
This KBA will be updated once the SOFIA upgrade timeline for HomePage UI is confirmed.
This is only a display issue which does not impact the real business run, and the recording of the punch time is correctly saved based on the server time.
Also it is not a proper behavior to change the device local time before punching time.
Keywords
KI2505, punch, clock, cico, clockin, clockout, start, punch-in, punch-out, home, page, homepage, UI, UX, sofia, library, tracking, clock my time, quick action, card, WEF-162887, min, h, hr, since, ago, past , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Known Error
Product
Attachments
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