SAP Knowledge Base Article - Public

3592557 - List of Entities Supported in Data Import and Export Tool - SAP Sales and Service Cloud V2

Symptom

This article lists which entities (for example Accounts, Contacts, Leads, Opportunities, Employees) are supported by the Data Import and Export tool, and which operations - Import Create, Import Update, Initial Load, Simulation Mode, and Export - are available for each entity.

Environment

  • SAP Sales Cloud version 2
  • SAP Service Cloud version 2
  • SAP Sales and Service Cloud version 2
 

Resolution

Data Import and Export supports the following entities:

Entity Import CreateImport Update- Complete EntityImport Update- Root EntityInitial LoadSimulation ModeExport
AccountsYesYesYesNoYesYes
AppointmentsYesYesNoNoNoYes
ChatYesYesNoYesYesYes
CompetitorsYesYesNoYesYesYes
Competitor ProductsYesYesYesYesYesYes
ContactsYesYesYesYesYesYes
EmailsYesNONoNoNoYes
EmployeesYesYesYesYesYesYes
Exchange RateYesNONoNoNoYes
LeadsYesYesNoYesYesYes
OpportunitiesYesYesYesNoNoYes
Organizational UnitYesYesNoYesYesYes
Phone CallYesYesNoYesYesYes

Keywords

Entities, Data import and export, Data Impex, IMX, Accounts, Appointments, Chat, Competitors, Competitor Products, Contacts, Emails, Employees, Exchange Rate, Leads, Opportunities, Organizational Unit, Phone Call, Import Create, Import Update, Root Entity, Complete Entity, Initial Load, Simulation Mode, Export , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0