Symptom
This article lists which entities (for example Accounts, Contacts, Leads, Opportunities, Employees) are supported by the Data Import and Export tool, and which operations - Import Create, Import Update, Initial Load, Simulation Mode, and Export - are available for each entity.
Environment
- SAP Sales Cloud version 2
- SAP Service Cloud version 2
- SAP Sales and Service Cloud version 2
Resolution
Data Import and Export supports the following entities:
| Entity | Import Create | Import Update- Complete Entity | Import Update- Root Entity | Initial Load | Simulation Mode | Export |
| Accounts | Yes | Yes | Yes | No | Yes | Yes |
| Appointments | Yes | Yes | No | No | No | Yes |
| Chat | Yes | Yes | No | Yes | Yes | Yes |
| Competitors | Yes | Yes | No | Yes | Yes | Yes |
| Competitor Products | Yes | Yes | Yes | Yes | Yes | Yes |
| Contacts | Yes | Yes | Yes | Yes | Yes | Yes |
| Emails | Yes | NO | No | No | No | Yes |
| Employees | Yes | Yes | Yes | Yes | Yes | Yes |
| Exchange Rate | Yes | NO | No | No | No | Yes |
| Leads | Yes | Yes | No | Yes | Yes | Yes |
| Opportunities | Yes | Yes | Yes | No | No | Yes |
| Organizational Unit | Yes | Yes | No | Yes | Yes | Yes |
| Phone Call | Yes | Yes | No | Yes | Yes | Yes |
Keywords
Entities, Data import and export, Data Impex, IMX, Accounts, Appointments, Chat, Competitors, Competitor Products, Contacts, Emails, Employees, Exchange Rate, Leads, Opportunities, Organizational Unit, Phone Call, Import Create, Import Update, Root Entity, Complete Entity, Initial Load, Simulation Mode, Export , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , How To
SAP Knowledge Base Article - Public