3592763 - Interview Tokens in Adhoc Emails in SAP SuccessFactors Recruiting

• The issue arises when attempting to use standard Interview tokens while sending adhoc emails to candidates from the Candidate Profile or Application (both legacy and UXR).
• The Interview tokens do not resolve in the ad hoc email.

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SAP SuccessFactors Recruiting Management

1. Navigate to the Candidate Profile or Application.
2. Attempt to send an adhoc email to a candidate, including standard Interview tokens in the email.
3. Observe that the Interview tokens do not resolve in the ad hoc email but the token name is displayed in the message.

Interview tokens are only supported only with interview related triggers and email templates. For these tokens to resolve they would need to be tied to an interview related trigger or template.

Submit an enhancement request to have this feature added if it receives sufficient traction.

Here's how you can submit an enhancement request: Review the KBA: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

SAP SuccessFactors, Recruiting Management, Interview Tokens, Adhoc Emails, Candidate Profile, Application, Token Resolution. , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem