SAP Knowledge Base Article - Public

3592874 - Publication email is randomly sent twice in SAP Analytics Cloud (SAC)

Symptom

In SAP Analytics Cloud (SAC) a publication is created that sends out an email daily
Randomly the email is sent out twice in a row

Environment

SAP Analytics Cloud 2025.1.10

Reproducing the Issue

In SAP Analytics Cloud, create a Story.
Create a publication that sends out an email on completion
Notice that randomly the email is sent out twice in a row.

Cause

Product defect.

Resolution

The issue is planned to be resolved in an update of SAP Analytics Cloud at the end of May 2025.
Note: Things are subject to change, and date may change if regression issue are found during QA testing.

See Also

2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
2511489 - Troubleshooting performance issues in SAP Analytics Cloud
Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
SAP Analytics Cloud Connection Guide
Getting Started with SAP Analytics Cloud Expert Community page
SAP Analytics Cloud Get More Help and SAP Support
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Keywords

schedule, duplicate, email, distribution list, random , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem

Product

SAP Analytics Cloud 1.0