SAP Knowledge Base Article - Public

3592980 - ABAP Runtime error 'CALL_FUNCTION_REMOTE_ERROR' in Manage Workforce App

Symptom

When creating a worker along with a work agreement or when editing a worker (with an active work agreement) in the Manage Workforce app, the following error occurs when saving:

  • "ABAP Runtime error 'CALL_FUNCTION_REMOTE_ERROR
    RFC DETERMINE JURISDICTION CODE CONFIGURATION IMCOMPLETE".

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Manage Workforce app.
  2. Select a worker.
  3. Attempt to edit worker data.
  4. The error occurs when saving.

Cause

  • The issue is caused by incomplete or incorrect Tax Jurisdiction Code configuration.
  • Likely because the incorrect tax settings ties to the country of the company seen in affected worker's work agreement. 

Resolution

Keywords

S/4HANA, Cloud, Workforce, Manage Workforce app, Work Agreement, Error, CALL_FUNCTION_REMOTE_ERROR, Tax Configuration, External Tax System Configuration Check, ABAP, RFC, DETERMINE JURISDICTION CODE, CONFIGURATION IMCOMPLETE , KBA , CA-WFD-UI , S/4HANA Cloud Workforce Domain Worker Overview UI , XX-PART-TIF , Tax Interface (USA) , CA-GTF-BUM , Business User Management , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , Problem

Product

SAP S/4HANA Cloud Public Edition all versions