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3593234 - SAP HANA System Replication Status Shown as UNKNOWN

Symptom

  • In the SAP HANA system replication setup, the replication status for a specific service is shown as UNKNOWN.
  • The issue occurs in the Disaster Recovery (DR) node.
  • Replication looks to be occurring but the status is unknown due to nameserver communication issues.
  • Error messages in the indexserver or nameserver traces of secondary indicate a connection issue between the primary and secondary sites, for example:
e sr_dataaccess    DisasterRecoverySecondaryImpl.cpp(00883) : Error occurred during connect to primary: exception 3000301: Connection could not be established
e sr_dataaccess    DisasterRecoverySecondaryImpl.cpp(01098) : Trying to reconnect to primary (#)

e Stream           NetworkChannelCompletion.cpp(00455) : [b0b7637e0289000d,<secondary IP address>:40404,<primary IP address>:40049,UNK,0] NetworkChannelCompletionThread #8 {<NetworkChannelSSLFilter>={<NetworkChannelBase>={this=139662302705688, fd=34, refCnt=1, idx=8, local=10.235.0.138/40404_tcp, remote=10.234.0.157/40049_tcp, state=ConnectWait, pending=[---c]}}}: 
Error in asynchronous stream event: exception  1: no.2110001  (Basis/IO/Stream/impl/NetworkChannelCompletion.cpp:381) TID: 1172641
  Generic stream error: getsockopt, Event=EPOLLERR - , rc=110: Connection timed out; $Context$=[b0b7637e0289000d,<secondary IP address>:40404:40404,<primary IP address>:40049,UNK,0]; $channel$={<NetworkChannelSSLFilter>={<NetworkChannelBase>={this=139662302705688, fd=34, refCnt=1, idx=8, local=<secondary IP address>:40404:40404,remote=<primary IP address>:40049_tcp, state=ConnectWait, pending=[---c]}}}


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Environment

  • SAP HANA High Availability (System Replication, DR, etc.)
  • SAP HANA, platform edition 2.0

Product

SAP HANA, platform edition all versions

Keywords

SAP HANA, system replication, UNKNOWN status, primary site, secondary site, connection issue, network port, security group, systemDB, tenant DB. , KBA , HAN-DB-HA , SAP HANA High Availability (System Replication, DR, etc.) , Problem

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