Symptom
- An error occurs in the "e-Document cockpit" app when creating a credit note in reference to a legacy invoice which was created before DRC e-invoicing implementation in Malaysia.
- The error message displayed is "Invalid: Step06-Document References Validator."
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to e-document cockpit application
- Select the document number
- Submit >> Error occurs
- Go to application log
Cause
Faulty configuration in credit note
Resolution
- Ensure that the Credit Note is created in Reference to the Invoice. In most cases, the invoice number would be given in the Reference Field.
- When creating a source correction document, it is recommended to associate it with the original invoice, as follows:
If a source correction document is created through the Create Sales Orders - VA01 app, use the Create with Reference option.
If a source correction document is created through the Create Outgoing Invoices app, enter the internal document number of the original invoice in the HeaderText field in header details. - Refer to the guide on Creating and Submitting Electronic Customer Invoices to the Tax Authorities | SAP Help Portal for further details.
Keywords
Malaysia, eInvoice, Credit Note, Legacy Invoice, DRC eInvoice, Step06-Document References Validator, e-Document cockpit, SAP S/4HANA Cloud Public Edition. , KBA , CA-GTF-CSC-EDO-MY , Malaysia , Problem
Product
SAP S/4HANA Cloud Public Edition all versions