SAP Knowledge Base Article - Public

3593266 - Malaysia eInvoice issue: Error in creating credit note in reference to Legacy Invoice

Symptom

  • An error occurs in the "e-Document cockpit" app when creating a credit note in reference to a legacy invoice which was created before DRC e-invoicing implementation in Malaysia.
  • The error message displayed is "Invalid: Step06-Document References Validator."

Environment

SAP S/4HANA Cloud Public Edition 

Reproducing the Issue

  1. Go to e-document cockpit application
  2. Select the document number 
  3. Submit >> Error occurs
  4. Go to application log

Cause

Faulty configuration in credit note

Resolution

  1. Ensure that the Credit Note is created in Reference to the Invoice. In most cases, the invoice number would be given in the Reference Field.
  2. When creating a source correction document, it is recommended to associate it with the original invoice, as follows:

    If a source correction document is created through the Create Sales Orders - VA01 app, use the Create with Reference option.
    If a source correction document is created through the Create Outgoing Invoices app, enter the internal document number of the original invoice in the HeaderText field in header details.

  3. Refer to the guide on Creating and Submitting Electronic Customer Invoices to the Tax Authorities | SAP Help Portal for further details.

Keywords

Malaysia, eInvoice, Credit Note, Legacy Invoice, DRC eInvoice, Step06-Document References Validator, e-Document cockpit, SAP S/4HANA Cloud Public Edition. , KBA , CA-GTF-CSC-EDO-MY , Malaysia , Problem

Product

SAP S/4HANA Cloud Public Edition all versions