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SAP Knowledge Base Article - PreviewSymptom
When creating a call log for a Lead the Account Name and Contact details are missing for some Leads but appear for others.
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Environment
- SAP Sales and Service Cloud Version 2
-
SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Missing Account, Lead Missing Contact, Lead Call Log Fields, Lead Adaptation, Prospect Lead , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-PH , Phone Calls for SAP Sales/Service Cloud , CEC-CRM-CON , Contact for SAP Sales/Service Cloud , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , How To
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