SAP Knowledge Base Article - Preview

3593359 - Document with class FAX/TIFF stored via Archivelink cannot be opened in SAP Document Viewer

Symptom

  • Users are unable to view archived document with document class FAX/TIFF
  • The SAP document viewer opens with a blank screen however the file is not seen.


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Environment

SAP Business Technology Platform
SAP Basis release independent

Product

SAP ERP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

KBA , BC-CCM-ADK , Archive Development Kit , Problem

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