3593456 - Assignee of custom New Hire Task is unable to pickup a task - Onboarding

• Hiring Manager who is assigned to custom New Hire Task is unable to work on it or not able to select it.

SAP SuccessFactors Onboarding

1. Go to Onboarding Dashboard as Hiring Manager.
2. Find the candidate and go to their New Hire Task 
3. See if Hiring Manager who is "Assigned To" is able to pickup the custom task

If current assignee is unable to pickup their assigned New Hire Custom Task, you could add different hiring manager.

• First go to Manage Data > Process > ProcessId
• Find Custom Task ID under toCustomTasks
• Go to Manage Data > Custom Task > provide the Custom Task ID you found in previous step
• This will open custom task detail page. 
• Scroll down to Custom Task Responsibles, add new Hiring Manger under the Responsible Use ID.
• Newly assigned Hiring Manager for this custom task id should be able to see the custom task in their New Hire Task.

OBX, custom task, custom taskid, Tasks, Manage Data, Hiring Manager, Assigned Manager , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , How To