3593476 - "There is no function module for account &1 &2" Error During Payment Card Processing in S/4HANA Cloud Public Edition

When executing the Resolve Payment Card Issues job in SAP S/4HANA Cloud Public Edition, the following error occurs:

Error: There is no function module for account &1 &2
Message Class/Number: V/022

SAP S/4HANA Cloud Public Edition

1. Open Resolve Payment Card Issues Schedule Job app.
2. Schedule or run the job for relevant data.
3. Job finishes with error in the log: "There is no function module for account &1 &2".

In SAP S/4HANA Cloud Public Edition, payment card configuration is pre-delivered and cannot be changed. Unsupported G/L accounts that don't match the expected configuration will throw this function module error.

1. Option 1: Use a Supported G/L Account. If this is part of payment card clearing or settlement, use a standard, SAP-delivered G/L account that aligns with the predefined account logic used in Digital Payments.
2. Option 2: Adjust Sales/Payment Process. If this account is being pulled due to a custom pricing or tax condition, adjust account determination settings upstream to avoid calling an unsupported account in the card flow.
3. Option 3: Escalate this as a feature request through the Customer Influence Portal.

2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition

SAP S/4HANA Cloud Public Edition, Resolve Payment Card Schedule Job, function module, G/L account, error, payment card processing, SAP Digital Payments Add-On, DPA, account determination, SSCUI, extensibility options, account logic. , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem