Symptom
If all cards within a category are unchecked for "Visible on Full Profile" or if Administrator enable a card within a category where all cards are unchecked for "Visible on Full Profile", the system will not display the category on the employee's profile.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Profile
Reproducing the Issue
- Go to configure Latest People profile
- Select respective Category
- Unchecked all cards for field "Visible on Full Profile" and Save.
- Go to user profile and category still visible
Resolution
When an administrator hides all cards within a category, the Full Profile should not display the empty category. Changes may take up to 1 hour to reflect on the Full Profile when all cards are hidden. After 1 hour, the system will automatically hide the respective category.
Similar way If all cards are unchecked for "Visible on Full Profile" and then enabled for the first time, it will take the system 1 hour to reflect the category on the Full Profile.
Keywords
Category, Visibility, hide category, Configure , Latest people profile, Visible on Full Profile,UIC-968, 1H2025 , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EP-CPP , Configure People Profile , LOD-SF-EP , People Profile , How To