Symptom
- Single Logout URL is blank after upload IDP metadata
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP Analytics Cloud 2024.21 and higher
Reproducing the Issue
- Log in to SAP Analytics Cloud (SAC) .
- Go to System Administration > Security.
- Click Edit.
- In the Authentication Method, select SAML Single Sign-On (SSO).
- In Step 1, download and save the metadata file provided by SAP Analytics Cloud.
- Upload this metadata file to your SAML IdP.
- Noticed Single logout URL is blank.
Cause
- The IDP has not enabled the SLO (Single Logout) service.
Resolution
The method of activating SLO varies depending on the IDP; please contact the IDP administrator for specific details.
Once SLO is successfully activated, the following fields will be added to the IDP metadata:
<md:SingleLogoutService
Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-Redirect"
Location="<sample URL>"/>
Keywords
SAML, IDP, SAC Authentication / Login, SAC Administration , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem
Product
SAP Analytics Cloud 1.0