SAP Knowledge Base Article - Public

3593804 - Communication Status Not Displayed for Older Inconsistent Outbound Deliveries

Symptom

In the Third-Party Logistics work center under the Outbound Deliveries view, when filtering by All Inconsistent Outbound Deliveries, several records appear with a blank Communication Status field.
 

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Third-Party Logistics work center.
  2. Go to the Outbound Deliveries View.
  3. Filter by All Inconsistent Outbound Deliveries.
  4. You will see that there are many Deliveries where the Communication Status Box is blank.

 

Cause

Message statuses are available only for the most recent messages, while older messages will not be available.

Additionally, please note that the message status for an Outbound Delivery will only be displayed if the corresponding entry exists in the Business Communication Monitoring view.

Resolution

This is normal system behaviour.

Keywords

Communication Status, Blank, Third Party, Outbound Delivery , KBA , AP-ODP , Outbound Delivery Processing , Problem

Product

SAP Business ByDesign all versions