Symptom
- In the Growth Portfolio Team View, the proficiency gap indicator does not accurately reflect the proficiency scale steps.
- The Gap indicator is always based on a 5 point rating scale.
- The proficiency gap indicator displays 5 boxes irrespective of the rating scale implemented.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Performance & Goals
- SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Log in to the system
- Navigate to Growth Portfolio - Team View.
- Add people to view in Growth Portfolio.
- Select proficiency gap and view data against rated skills to observe the proficiency gap indicator boxes.
- If the Proficiency Rating scale is different from a 5 steps scale, then the Gaps will not reflect the exact numerical difference between the expected and real rating.
Cause
This is a known error.
Resolution
The fix for this issue is planned to be deployed on 2H 2025 release (b2511).
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Keywords
KI2411, WSM-28323, Proficiency Gap Indicator, Growth Portfolio, Team View, 5 Point Rating Scale, SAP SuccessFactors Platform, Proficiency Level, Proficiency Gap, Rating Scale, SAP SuccessFactors Performance and Goals , KBA , LOD-SF-TIH-POR , Growth Portfolio , Known Error
Product
SAP SuccessFactors HCM Core 2411 ; SAP SuccessFactors Performance & Goals 2411 ; SAP SuccessFactors Performance & Goals 2505 ; SAP SuccessFactors Platform all versions