Symptom
After creating new competencies in Talent Intelligence Hub (TIH), these competencies are not appearing on the performance form when launched.
The competencies were mapped to job roles with assigned job codes in Job description management (JDM).
Environment
SAP SuccessFactors Performance & Goals
SAP SuccessFactors Job Description Manager
SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Job profile builder (JPB) is not enabled in the system, TIH was upgraded from JDM.
- Create a new competency in TIH.
- Map these competencies to job roles with assigned job codes in JDM.
- Launch a performance form for a user with the assigned job code.
- Observe that the competencies are not appearing on the form.
Resolution
This is a known issue that is planned to be resolved with a patch:
- for preview systems by 14th of April 2025;
- for production systems by 24th of April 2025.
Keywords
Competencies, not appearing, Performance Form, Talent Intelligence Hub, TIH, Job Description Manager, JDM, KI2411 , KBA , LOD-SF-TIH-JDM , Job Description Manager , Known Error