3593999 - The first name or last name is not appearing in the Onboarding Dashboard or in the Profile Icon within the PDC - Onboarding

The first name is missing in both the Onboarding Dashboard search results and the Personal Data Collection Profile Icon upon login.

SAP SuccessFactors Onboarding

1. Search for the candidate in the Onboarding Dashboard and observe that only the last name is displayed
2. The candidate receives the PDC email.
3. The candidate logs into the system.
4. The candidate clicks on the profile icon.
5. Notice that only the last name is visible in the profile icon.

The "Enable Adoption of General Display Name" setting is enabled in the Company System and Logo Settings. 

According to the engineering team, this is the expected behavior and current design when the "Enable Adoption of General Display Name" setting is enabled, as it will display only the general display name instead of the candidate's full name.

2877929 - New Hire's name is not showing in Onboarding Dashboard

Personal Data Collection, PDC, Profile Icon, Candidate, Missing First Name, General Display Name, First Name, Last Name, Onboarding dashboard, OBX, Onboarding , KBA , LOD-SF-OBX-DBD , Dashboard , Problem