SAP Knowledge Base Article - Public

3594143 - “View Job” data under "Manage my data" quick action is incorrect in mobile application [SF MOB]

Symptom

The data displayed under the "View Job" section in the "Manage My Data" quick action differs between the mobile app and desktop version. The desktop version shows the correct data, while the mobile app displays incorrect information.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Mobile

Reproducing the Issue

  1. Login to instance via desktop.
  2. Select “View job” under “Manage my data” in Homepage.
  3. Login to instance via mobile SuccessFactors application.
  4. Select “View job” under “Manage my data” in Homepage.

Resolution

The issue will be resolved in 1H 2505 release.

Both IOS and Android sync the behaviour with web, which is 
1. For view case, show "-" if the date is nil;
2. For change case, show medium local format if the date is nil, (for example, "MMM d, yyyy" for en_US locale)

Note: The SAP SuccessFactors Mobile app has a different release cycle from the SAP SuccessFactors web application for more details, refer 2436294 - SuccessFactors Mobile Application Release Schedule [SF MOB]

See Also

  • KBA 2480182 - Where to find the SAP SuccessFactors Mobile product resources? [SF MOB]
  • KBA 2436294 - SuccessFactors Mobile Application Release Schedule [SF MOB]

Keywords

SuccessFactors, Mobile Application, LOD-SF-PLT-MOB, Mobile access, 1H 2025, View job, Manage my data, Quick actions, MOB-96558 , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

Product

SAP SuccessFactors HCM Core 2411