SAP Knowledge Base Article - Public

3594464 - Story Report is throwing an error when using Recruiting Date fields in Calculated Columns - Recruiting Management

Symptom

When using Recruiting Date fields such as Candidate Created Date or Application Created Date in Calculated Columns the following error appears:
"We found an issue while processing the request. For assistance, please contact the administrator of the SAP Product Support team, if needed.
Correlation ID:"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Reporting
  2. Create a Story Report using Recruiting Date fields for example:
    - From Candidate table select Created Date or Created Date (Timestamp)
    - From Application table select Created Date or Created Date (Timestamp)
  3. Go to Calculate Data
  4. Select the Formula button (Fx+) and Calculated Columns
  5. Create a formula
  6. Validate formula by clicking on "Format"
  7. Click on "Preview Query"
  8. The error below appears:

Resolution

This error is currently being investigated by our Engineering team.

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Keywords

Story, Report, Reporting, Correlation, Error, Created, Date, Application, Candidate, Issue, Processing, Request, Preview, Query. , KBA , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-ANA-SAC , Stories in People Analytics , Problem

Product

SAP SuccessFactors HCM Core 2411

Attachments

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