SAP Knowledge Base Article - Public

3594481 - Job Information Not Refreshed After Change in Organization Information in Latest People Profile - 1H 2025

Symptom

Job Information portlet's data is not refreshed after a change is made in Organization Information in Latest People Profile. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Reproducing the Issue

  1. Click on Job Data of a user in Latest People Profile.
  2. Notice that the user has a Supervisor in Job Details.

  3. Click on Pencil icon of Position and Organization Information > Change Position. 
  4. Notice that with change in Position, Supervisor has become No Manager.

  5. Save.
  6. Notice that even though the new Position is reflecting in Position and Organization Information section, the Supervisor field still displays the old/previous value in Job Details section.




  7. Click on the Clock icon of Job Details to see History. 
  8. Notice that the Supervisor has been indeed changed to No Manager.

  9. Click on Cancel. 
  10. The Job Details of the user is refreshed and loaded with current details (No Manager).

Cause

This is a known issue in 1H 2025 release. 

Resolution

Please note that this is an optical/display issue and there is no functional or data loss due to this issue. Though initially the old/previous data is shown before refreshing/reloading the page, the new data is already saved in database. You can refresh/reload the page to see latest data. 

Engineering Team are working on fix of this issue. They are currently planning to fix it in 2H 2025 release, however it's not yet confirmed. This article will be updated when we have more details regarding the fix. 

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs. 

See Also

3527163 - Full Profile of the Latest People Profile FAQ - 1H 2025

Keywords

KI2505, b2505, WEF-162811, jobInfo, Job Information, refresh, reload, previous, old, section, display, history, change, new, position, manager, supervisor , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-JOB , Job Information , Known Error

Product

SAP SuccessFactors Employee Central 2505