SAP Knowledge Base Article - Public

3594558 - Error in Activating Scenario SAP_COM_0256

Symptom

  • An error message "Scenario SAP_COM_0256 can only be activated via a special request to SAP" is encountered while creating a communication arrangement.
  • The issue arises even when scope id 2YM is already activated in the system.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Attempt to create a communication arrangement in the system.
  2. Encounter the error message "Scenario SAP_COM_0256 can only be activated via a special request to SAP".

Cause

Resolution

  1. The expert configuration is the prerequisite to activate the communication arrangement SAP_COM_0256. Otherwise, the communication arrangement will not be activated successfully.
  2. To save the expert configuration, ensure that a change request is active in the system.
  3. Hence now to achieve this you will have to go for expert configuration, this request should be coordinated with your PE/CEE/CSM (Product Expert, Customer Engagement Executive, or Customer Success Manager), then after the approval the expert configuration team can proceed according to the requirement. If you want to go this way kindly raise this as concern in the component XX-S4C-SRV-CON.

See Also

Application Interface to Retrieve Payment Files (2YM)

Keywords

Error, Scenario SAP_COM_0256, Activation, Special Request, SAP, Communication Arrangement, Scope id 2YM, Expert Configuration, Change Request, Scenario SAP_COM_0256 can only be activated via a special request to SAP , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions