SAP Knowledge Base Article - Preview

3594580 - Credit Check in CRM Service Order is passed when value exceeds the limit.

Symptom

  • When creating a new service order and there is an error on header of the order, for instance an error caused by incompleteness check on header.
  • After you fix the error of the header and save the order again,  the order passes credit check even though the open value of the order exceeds the credit limit.


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Environment

  • SAP Customer Relationship Management

Product

SAP Customer Relationship Management all versions

Keywords

credit check, error, service order, incompleteness check, status. , KBA , CRM-BF-CM , Credit Management , Problem

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