3594606 - Backups fail with error 6913 - SAP ASE

• Backups fail with error 6913
  • This KBA uses saptools as example, but it can apply to other databases
• When running a dump database command following errors are returned:
  
  dump database saptools to "Y:\backup\db\saptools.dmp"
  go
  
  Backup Server Internal Error: 4.76.3.3:
  Device G:\sybase\SID\sapdiag\saptools_data_001.dat: 9961472
  is not a legal virtual block number.
  
  Msg 6913, Level 16, State 1:
  Server 'SID', Line 1:
  DUMP DATABASE saptools FULL is unable to clear the list of changed database pages. 
  Future incremental dumps will be unnecessarily large until the next successful full DUMP DATABASE.
  
  
• Checking the database and devices, sp_helpdevice shows a device with negative space value (output truncated for clarity):
  
   saptools_data_001 G:\sybase\SID\sapdiag\saptools_data_001.dat  ..... 19455.88 MB, Free: -0.12 MB

• SAP Adaptive Server Enterprise (ASE)
• SAP Adaptive Server Enterprise (ASE) for Business Suite 

saptools database backup failed, Msg 6913, Level 16, State 1, database device  free size is in negative value, Msg 8006, Level 20, State 1 , error 8006 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem