Symptom
After performing DRTM Master Data purge, the purged user is still searchable in Employee Profile and the user name is displayed as "Anonymous Anonymous"
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
1. Login to instance
2. Search "Purge Monitor request"
3. Click on "Purge Progress & Results"
4. Open the purge results and you can see that the user is purged successfully.
5. Search Employee Export
6. Export the file
7. You will is not visible in the UDF
8. Go to Employee profile
9. Search purged user
10. User name is displayed has "Anonymous Anonymous"
Resolution
The will can be fixed after performing re-indexing for search index.
Contact SAP Product Support team by creating an incident under LOD-SF-PLT-SRH component.
See Also
2615360 - DRTM Master Data Purge for Inactive Users
Keywords
SuccessFactors, Platform, User Search, DRTM Master Data Purge, Inactive user purge, Anonymous Anonymous, LOD-SF-PLT, LOD-SF-PLT-SRH , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem