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SAP Knowledge Base Article - PreviewSymptom
Onboarding Activity Assignees are not receiving notifications from the cancellation email template when the onboarding process is canceled for a candidate.
However, these same responsible users are successfully receiving notifications from other email templates, such as those triggered by standard onboarding tasks.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
Onboarding Activities assignee, cancellation, cancel, email, template, not, notify, sent, send, missing, responsible, user, assignee, standard, task, Onboarding, OBX , KBA , LOD-SF-OBX-EML , Notifications , Problem
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