SAP Knowledge Base Article - Public

3594973 - Error "Form Country/region can't be initial" in App "Process Defects"

Symptom

While creating a Defect with app "Process Defects (F8046)", the Document Output cannot be generated with a warning "Form Country/region can't be initial".

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create a new defect in app "Process Defects".
  2. Save the defect, and the system creates a document output.
  3. The document output cannot be generated and gets stuck with a warning "Form Country/region can't be initial".

Resolution

  1. Go to the app "Manage Workforce" and search for the worker with CB User ID.
  2. Click on the line to navigate to the details of the worker.
  3. Switch to the personal data and save the data again.
  4. Logon with CB user and check if the issue persists when the "Print" button in the "F8046" app is clicked.
  5. The warning messages may persist if there are already output items which failed (Status "In Preparation). Please check whether the newly created item changes to status "Completed" and PDF was generated after refreshing the UI. 

Keywords

SAP S/4HANA Cloud Public Edition, Document Output, Form Country/region can't be initial, Manage Workforce, Process Defects, F8046, Status Completed, Print , KBA , QM-IM-2CL , Quality Inspection (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions