SAP Knowledge Base Article - Public

3595026 - In Clear Outgoing Payments App open items linked by invoice reference are not processed together

Symptom

In Clear Outgoing Payments app open items linked by invoice reference are not processed together.

Environment

SAP S/4HANA Public Cloud Edition

Reproducing the Issue

  1. Open Clear Outgoing Payments app.
  2. Select 'Clear Open Items' and add Company Code and Supplier.
  3. In 'Open AP/AR Items' window select open item linked by means of an invoice reference.
  4. In 'Items to be Cleared' window the two invoices are not linked and Invoice Reference field is empty.

Cause

The behavior within the clearing is controlled by user-specific option "Use Invoice Ref." in app Edit Options for Journal Entries.

Resolution

Go to app Edit Options for Journal Entries and activate the flag "Use Invoice Ref.". This option controls whether items that are linked by means of an invoice reference are to be activated and deactivated together for processing open items. This prevents an invoice being paid but the clearing of the related credit memo forgotten. 

See Also

Edit Options for Journal Entries

Keywords

Clear Outgoing Payments, Display Issue, Items to Be Cleared, Open Item Processing, Invoice Reference, REBZG, F1367, F1 367, Edit options for journal entries, F2130, F2 130 , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions