SAP Knowledge Base Article - Public

3595153 - Error when generating Combined Statement

Symptom

When a Combined statement is imported/created it fails to generate or preview. 

Environment

  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Import/create combined statement template;
  2. Tried to Preview and not able preview with this error: "Statement template content cannot be parsed. Please contact your consultant for assistance".
  3.  Try to generate the statement and get a generic error in Monitor Jobs: <!--jobResponse.txt is not imported prior to export. -->
  4. Check provisioning and see the error is caused by "Variable or parameter 'empFirstName' is undefined. 

Resolution

The error is caused when tokens [[$empFirstName]] and [[$empLastName]] are used in the body text for a standard combined statement, the same tokens work fine standard comp statement template. 

We encourage you to submit an enhancement request to have this functionality considered within future development cycles.

For detailed steps on how to raise an enhancement request please follow KBA : 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

Keywords

statement; combined; error; generate; compensation; variable; pay; import; standard; [[$empLastName]]; [[$empFirstName]]; token , KBA , LOD-SF-CMP-PS , Personal Statements , Problem

Product

SAP SuccessFactors Compensation all versions