Symptom
- The "Manage AI Capabilities" is not available in the instance permission group.
- A request for assistance to enable AI units in the Provisioning.
Environment
SAP SuccessFactors Platform
Reproducing the Issue
- Log in to the SAP SuccessFactors Platform.
- Navigate to the instance permission group.
- Attempt to locate and enable the "Manage AI Capabilities".
Cause
Prerequisites are missing for AI units to be properly set up
Resolution
- Ensure that the AI Units are as per contract.
- Follow the guide provided in the following link to ensure AI units are properly set up: Enabling AI-Assisted Writing | SAP Help Portal
- If further assistance is needed, reach out to the SAP Cloud Support team by opening a ticket to LOD-SF-PLT-DA
See Also
Keywords
AI Enablement, SAP SuccessFactors Platform, Manage AI Capabilities, instance permission group, AI units. , KBA , LOD-SF-PLT-DA , Joule in SuccessFactors , Problem
Product
SAP SuccessFactors Platform all versions