SAP Knowledge Base Article - Public

3595201 - Access Restriction in Product Sales Org is not Working as Expected

Symptom

Products with no sales org maintained are showing up for the user with RESTRICTED access setting for sales org even if scoping question - 'Do you want in general restrict access to data records that do not contain any access restriction relevant content' is enabled.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Login to C4C.

2. Navigate to Products WOC.

3. Click on Product WOCV.

4. Click on Advanced Filter.

5. Set Sales Organization ID to is Initial and click on GO.

6. Products with no sales org maintained are shown up for the user with RESTRICTED access.

  

Cause

Irrespective of any of the scoping question enabled on Products, this will not be supported.

Resolution

This is a System Limitation.

Keywords

KBA, Products, Access Restriction. , KBA , LOD-LE-PRD-PRD , Product + Product Category Hierarchy , Problem

Product

SAP Cloud for Customer core applications 2502