SAP Knowledge Base Article - Public

3595201 - Access Restriction in Product Sales Org is not Working as Expected

Symptom

Products with no Sales Org maintained are showing up for users with RESTRICTED access setting for Sales org, even if scoping question "Do you want in general restrict access to data records that do not contain any access restriction relevant content" is enabled.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login to C4C.
  2. Navigate to Products WOC.
  3. Click on Product WOCV.
  4. Click on Advanced Filter.
  5. Set Sales Organization ID to is Initial and click on GO.
  6. Products with no Sales Org maintained are shown up for the user with RESTRICTED access.

  

Cause

The scoping question is currently not supported for Products.

Resolution

If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:

Keywords

products, sales org, access restriction, scoping question, homeless object, sales data , KBA , LOD-LE-PRD-PRD , Product + Product Category Hierarchy , Problem

Product

SAP Cloud for Customer core applications 2502