Symptom
When rescheduling after cancelling first timeslot, first scheduled interview was not deleted or removed in Outlook calendar and would show two scheduled interview.
Environment
SAP SuccessFactors Recruiting Management
Cause
This is an expected behavior.
Resolution
When the Interview is re-scheduled, the feature "Book this slot for candidate" is checked and the status of this interview is booked in the system. Then Outlook Integration will update invite to interviewers calendar and will not delete invite from interviewers calendar. The cancelled interview could be manually deleted from the outlook calendar by the recruiters if they don't intend to see it in their calendar.
See Also
- 2342883 - Interview Scheduling - Recruiting Management
- 3132409 - Interview Cancellation - Recruiting Management
- 2381599 - Interview Cancelled through Outlook still appears in To Do list of interviewer - Recruiting Management
- 3313243 - Events in Outlook being canceled if other candidate books the same time slot for an interview - Recruiting Management
Keywords
Interview, Outlook, RCM, candidate, cancellation , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem