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3595253 - Follow-Up Sales Quote Created via Workflow Rule does not Copy Products from Contract

Symptom

A Workflow Rule was created for Contracts object with Action “Create Follow-Up Sales Quote”. The Workflow is executed, and a follow-up Sales Quote is created as expected.

However, the created Sales Quote does not contain any product data on the Products tab, even though the originating Contract includes products. While if a follow-up Sales Quote is created manually from the Contract (using the Sales Quote facet), the products are correctly transferred to the new Quote.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

 works fine, is working fine, worked, triggers, triggered, triggering, successful, successfully, completed, completes, WKF, , KBA , LOD-CRM-WKF , Workflow , Problem

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